How do you want to add funds to your Nintendo Account Credit. If anyone can help, I would be very grateful. Complete these steps Select Nintendo eShop on the HOME Menu to launch the Nintendo eShop.
It may be helpful to remove the Nintendo Switch console from the Nintendo Switch dock while troubleshooting, and then return the console when troubleshooting is complete.
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Press the + or - Button on your controller, then select Software Update followed by Via the Internet. If possible, place the Nintendo Switch within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting. From the HOME Menu, select the icon for the software you wish to update without starting the game or application. I spoke to EA tech support who quickly drew a blank and suggested I post the issue on here. Connect the Nintendo Switch console to the internet. When I log into the EA account on my computer I can see that no 3rd party accounts are linked to it and I cannot see any options in the EA account to link them from there. Please sign in and try again."Īt no point in the game or anywhere in the settings does it give me the option to log into my EA account. Start the game again and it says logging in, and then it simply comes back saying "You must be signed into an EA account and online to proceed. Double check my son's Nintendo online subscription is still valid, which it is. Log into the Nintendo account and double check it's all authorised, which it is. Follow the links in the emails and authorise my son's Nintendo account to share information with EA. Scroll to the bottom of User Settings to find Number for Customer Support and select it. Then select the user profile that needs support. Having the same problem, but with 'Knockout City' for my son's Nintendo Child Account.įirst I set up a valid EA account on my computer, then I started the game on the Switch where it asks for parent/guardians permission to share account information with EA. Scroll down the options on the left and select Users.
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